Friday, August 10, 2012
We have been made aware of an email phishing campaign purported to be from Verified by Visa (VbV). Emails have been sent from third parties attempting to fraudulently obtain personal information from members.
The email advises members that their card has been suspended, and directs them to click on a link within the email to update and ‘un-suspend’ the card.
Verified by Visa is a security program used by merchants and Financial Institutions and is a legitimate program that verifies online transactions.
However, Visa has confirmed this is NOT a legitimate email and is an attempt by a third party to gain personal information and/or to download spyware or viruses onto the computers of members.
If you receive this email, please do not respond or click on any links contained within the email. Please delete the email immediately.
If you have clicked on a link contained in the email your personal information may have been compromised. Please call us on 13 29 30 so that we can resolve the issue.