Forgotten Internet Banking Password

If you’ve forgotten your password, please Contact Us on 13 29 30 and request for your password to be reset.

Once we have verified your request, your password will be reset. You will have 24 hours to reset your password, outside this time you will need to phone us again to have your password reset.

Can I change my password?

Yes. If you would like to change your password at any time you can do so within Internet Banking after you have logged in with your current password (please note – you cannot change your password within Mobile Banking). Simply select the ‘Security’ tab from the menu and then select ‘Change Password’.

Please DO NOT use your date of birth or a common sequential number pattern when selecting a password.

My husband and I refinanced our mortgages to QTMB about two and a half years ago. The branch staff were very helpful, and sorted out the loan for the house we now live in, and helped us turn our second property into an investment property.

Charlotte and Michael.